USA & Canada customers
We have noted that a number of card transactions have been auto-declined by North American and Canadian card companies for 1 of the following reasons :
1/ You must insert the STATE you live in and want the watch delivered to when entering address information or the necessary security checks can't be done by our card company.
2/ Your card company may have put a security block on your card. Please call them to tell them you're buying from us to release it.
If you still have processing issues please email us at firstname.lastname@example.org - we attend to emails 18 hours a day and aim to reply within the hour.