USA & Canada customers
We have noted that a number of card transactions have been auto-declined by North American and Canadian card companies for 1 of the following reasons :
1 When buying you must insert the STATE you live in and want the watch delivered to when entering address information or the necessary security checks can't be done by our card company.
2 Your card company may have put a security block on your card. Please call them to tell them you're buying from us to release it.
3 Please make sure you select the correct currency at the top of the page before you checkout
If you still have processing issues please email us at firstname.lastname@example.org - we attend to emails 18 hours a day and aim to reply within the hour.