USA & Canada customers

We have noted that a number of card transactions have been auto-declined by North American and Canadian card companies for 1 of the following reasons : 

1/ You must insert the STATE you live in and want the watch delivered to when entering address information or the necessary security checks can't be done by our card company. 

2/ Your card company may have put a security block on your card. Please call them to tell them you're buying from us to release it.

3/ Please make sure you select the correct currency at the top of the page before you checkout

If you still have processing issues please email us at - we attend to emails 18 hours a day and aim to reply within the hour.

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