Guarantee and Aftercare
Your OMOLOGATO® watch has complex and ultra reliable Japanese or Swiss movements tried and tested by some of the Worlds largest brands. Therefore we are confident to give it a warranty period of 24 months from the date of purchase (or delivery on pre-orders).
The Warranty covers :
- Material and manufacturing defects
- Movement defects
Any problems and we will work with you swiftly to resolve them.
Please note : Our warranty cannot be transferred to another owner. A claim must be brought by the original purchaser. In particular any watches that are re-sold on auction sites are not covered.
We also run a "No Lemon policy", if we have to repair anything more than once, we'll replace it with a new piece - subject to availability.
This manufacturer’s warranty does not cover:
- the life of the battery
- normal wear and tear and ageing (e.g. scratched crystal; alteration of the colour and/or material of non-metallic straps and chains, such as leather, plastic, textile,);
- any damage on any part of the watch resulting from abnormal/ abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch.
- straps under any circumstances.
If you've bought a Quartz Omologato then the battery inside will last around 24 to 36 months depending on a number of factors including how many times you use the chronograph feature if there is one. Any good quality watch repairer can replace a battery for you or if you wish you can send it back to us and we'll do it for you. Mechancialor Automatic watches needs servicing by a qualified specialist approximately every 3 to 5 years. Again if you wish we can arrange this for a charge.