Guarantee and Aftercare


Your OMOLOGATO® watch has complex and ultra reliable Japanese or Swiss movements tried and tested by some of the Worlds largest brands.  Therefore we are confident to give it a warranty period of 24 months from the date of purchase (or delivery on pre-orders). The Warranty covers :

  - Material and manufacturing defects

 -  Movement defects

Any problems and we will work with you swiftly to resolve them.  

Please note : Our warranty cannot be transferred to another owner. A claim must be brought by the original purchaser. In particular any watches that are re-sold on auction sites are not covered.

We also run a "No Lemon policy", if we have to repair anything more than once, we'll replace it with a new piece - subject to availability.

This manufacturer’s warranty does not cover:

- the life of the battery

- normal wear and tear and ageing (e.g. scratched crystal; alteration of the colour and/or material of non-metallic straps and chains, such as leather, plastic, textile,);

- any damage on any part of the watch resulting from abnormal/ abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch.


Aftercare

If you've bought a Quartz Omologato then the battery inside will last around 24 to 36 months depending on a number of factors 
including how many times you use the chronograph feature if there is one. Any good quality watch repairer can replace a battery for 
you or if you wish you can send it back to us and we'll do it for you.

Mechancial watches needs serving by a qualified specialist every 5 years. Again if you wish we can arrange this for a charge.


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